What We Bring to the Work
Six things we consider important, and try to demonstrate with every piece we take in.
Genuine Mechanical Knowledge
Our work is built on an understanding of how movements actually behave — how wear presents in specific calibres, which lubricants suit which components, and where to look when a rate problem is not immediately obvious.
Nothing Starts Without Agreement
An assessment is prepared for every piece before work begins. The owner sees the findings and the cost, and decides whether to proceed. There is no automatic assumption that work will go ahead.
Measured Approach to Restoration
We discuss how much restoration is appropriate before touching a case. Honest wear can add to a watch's character, and we will say so rather than refinish everything by default.
Measurable Timekeeping Results
Rate readings are taken before and after every service, using calibrated equipment. The improvement is recorded and shared — not described in vague terms, but shown in numbers.
Clear Communication
We explain findings in plain language. If something unexpected comes up during a service, we contact the owner before proceeding. There are no decisions made without you.
Respect for the Piece's History
Family pieces, collectibles, and watches with personal significance are handled with the same care as any valuable object. We take the history seriously, not just the mechanism.
Depth of Mechanical Expertise
Mechanical watchmaking is a trade that rewards years of careful practice. It is not something that can be picked up from a manual or learned quickly on cheaper movements. Our lead watchmaker has spent well over a decade working on mechanical calibres of many types — from robust workhorse movements to older pieces with non-standard geometry and worn pivots.
This experience means that an unusual problem is not a surprise. We have encountered most of the failure modes that older and vintage movements present, and approach each piece with a methodical inspection rather than assumptions.
Areas of specialisation:
What proper equipment enables:
The Right Tools, Used Properly
Quality tools matter in watchmaking. A well-calibrated timing machine produces results that mean something. The correct lubricants — applied in the right quantity to the right points — are what determine whether a service lasts five years or fifteen. We do not use general-purpose substitutes.
Our workshop equipment is maintained and suited to the work we take on. This is one area where cutting corners has direct consequences for the watch, and we prefer not to cut them.
A Considered Client Experience
Leaving a watch — particularly one with personal value — takes a degree of trust. We try to make that reasonable. From the initial enquiry through to collection, the process is straightforward: we look at the watch, tell you what we find, agree on a plan and a price, do the work, and return the piece with documentation of what was done.
We are available by phone and email during working hours, and we respond to enquiries within a working day. There is no need to chase for updates — we will contact you if anything changes.
At each stage of the process:
Pricing principles:
Straightforward Pricing
Our three services have stated prices that cover the standard scope of each job. The price you see on the solutions page is the price you pay for standard work. If something outside the standard scope is required, we will discuss it with you first.
For heritage restorations, where scope can vary considerably, we provide a written cost breakdown as part of the assessment. Nothing is charged without your knowledge and agreement beforehand.
A Different Kind of Workshop
Not all watch repair services approach the work the same way. Here is how our approach differs from what is more commonly found.
Typical Repair Services
Phet Bua Approach
What Only We Offer
Hand-Made Parts for Obsolete Movements
For older pieces where parts are no longer manufactured, we can fabricate replacement components by hand. This is rare — most workshops decline such work. We take it on when the piece warrants it.
Unhurried Assessment Model
We take on a limited intake so that no piece is rushed. An assessment is conducted properly, not under pressure to clear a queue. This takes longer, but the findings are more reliable.
Full Written Work Record
Every completed job includes a written record of the parts serviced, the lubricants applied, and the rate readings before and after. This is useful for future reference and adds to the watch's provenance.
Conservation-Minded Restoration
We apply a conservation approach to older pieces — preserving original surfaces and features where possible, rather than restoring everything to a uniform new appearance. The watch's age is part of its value.
Experience and Recognition
A few milestones that reflect the work done over the years.
15+
Years in mechanical watchmaking
800+
Movements serviced
97%
Owners satisfied with outcome
60+
Heritage restorations completed
Thai Horological Association — Registered Workshop
Advanced Movement Servicing — Certified Practitioner
Bangkok Vintage Watch Society — Recommended Workshop 2024
Ready to Bring Your Watch In?
An assessment is the natural first step. Write to us or call, and we will arrange a time to look at the piece together.
Request an Assessment